SHIPPING (based on your order value)
FREE GROUND SHIPPING FOR U.S. ORDERS $70+ *Excludes international orders, corporate orders and special requests.
You can use UPS if you wish or if your address does not receive USPS.
!!!!! UPS Service Guarantee (money back guarantee) suspension:
https://www.ups.com/us/en/help-center/shipping-support/service-guarantee.page?
Actual shipping times vary by location and products ordered. Before an order is shipped, it is processed. Processing times vary, currently about 2 weeks. Orders are shipped on business days only (Monday-Friday, excluding U.S. federal holidays). If you place your order on a weekend or holiday, the above estimates start from the first business day after your order is placed. Contact us with questions about shipping.
Please bare with us during these delays. We truly appreciate your support and understanding. We will ship your order out as soon as we can. Nothing will make us happier!
Shipping Terms and Conditions
If you’d like to ship an order overseas please check rates at the checkout. We are working with UPS AND DHL express. Our prices are FOB. Taxes or duties are not included.
If you need help, please email us: customercare@sockerbit.com and we will be happy to assist you. Please allow 3-5 business days for an email response.
Free shipping promotions may not be combined with other promotions or offers.
Severe weather may cause shipping delays. We regret that we are not able to guarantee express delivery in the event of severe weather conditions.
If it is hot, please do not order chocolate. We do not offer any special packaging to ensure it won't melt or be altered.
Substitution: we reserve the right to make substitutions of items of equal or greater value as necessary to ensure timely delivery of your gifts.
Keep in mind that shipping offices are closed on U.S. federal holidays. Orders will not be processed or shipped on these days: President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, New Year’s Eve, New Year’s Day.
